Skip to content

Frequently Asked Questions

🟡 1. What does it mean to have 18k gold jewelry?

An 18k gold piece of jewelry means it's made from an alloy composed of 75% pure gold (also called 24k gold) and 25% other metals , such as copper, silver, or palladium. The "k" stands for karat, and pure gold is 24k.

Why choose 18k gold for jewelry?

  • Durability: More resistant than pure gold (24k), ideal for daily use.

  • Beauty: Maintains the shine and color of gold intensely.

  • Value: Considered high quality gold, with excellent market value.

  • Hypoallergenic: Less chance of causing allergies, especially if it is well refined.

It is the type of gold most used in fine jewelry in Brazil and around the world, balancing nobility, resistance and sophistication.


🟡 2. Do you have ready delivery?

Yes! All our items are ready for delivery.


🟡 3. What is the delivery time?

The timeframe depends on your location in the US.
Typically, deliveries in the Philadelphia area and surrounding areas take up to 3 business days. For other locations, delivery times will be communicated at checkout or via our WhatsApp team.


🟡 4. What are the payment methods?

At BG18K, all transactions are secure and encrypted to ensure your peace of mind when shopping.

You can choose between:

  • Credit card: We accept major credit cards: Visa, Mastercard, American Express, Discover, JCB and Diners Club.

  • PayPal: Pay with your PayPal account in a convenient and secure way.

  • Shop Pay: Pay in cash or in installments with the complete security of Shop Pay.

  • Afterpay: Divide your purchase into installments, hassle-free.


🟡 5. How can I track my order?

After confirming your purchase, you will receive the tracking code via email and SMS.
If you have any questions, just contact our Customer Service team. We're always ready to help!


🟡 6. How do I contact you?

You can contact us by:

Cart 0

Your cart is currently empty.

Start Shopping